Freezer Not Cooling? 7 Common Causes & Fixes

A freezer that fails to cool properly can lead to food spoilage and energy waste. Here are the most likely reasons and actionable solutions:

1. Thermostat Issues

  • Problem: Incorrect temperature setting or faulty thermostat.
  • Fix: Adjust to ​​-18°C (-0.4°F) and test with a standalone thermometer. Replace if unresponsive.

2. Dirty Condenser Coils

  • Problem: Dust-clogged coils reduce heat dissipation, causing overheating.
  • Fix: Unplug and vacuum coils (located at the back/bottom) every ​6 months.

3. Faulty Door Seals

  • Problem: Worn gaskets let warm air in, raising internal temperature.
  • Test: Close a dollar bill in the door—if it slides out easily, replace the seal.

4. Overloading or Poor Airflow

  • Problem: Blocked vents or overcrowding disrupts cold air circulation.
  • Fix: Leave ​10cm (4 inches) around items and ensure vents are unobstructed.

5. Defrost System Failure

  • Problem: Frost buildup >5mm thick insulates coils, reducing efficiency.
  • Fix: Manually defrost or check the defrost heater/timer in frost-free models.

6. Refrigerant Leak

  • Signs: Hissing sounds, oily residue on coils, or gradual cooling loss.
  • Action: Contact a technician—DIY repairs are unsafe and illegal in many regions.

7. Compressor Failure

  • Symptoms: Loud humming/no clicking sounds, or the freezer feels warm.
  • Solution: Professional repair or replacement (costs ​**600**).

Emergency Measures:

  • Transfer food to a cooler with ice packs.
  • Avoid opening the freezer unnecessarily.

Prevention Tips:

  • Clean coils biannually.
  • Test door seals yearly.
  • Schedule professional maintenance every ​2–3 years.